How does it work?

Learn how our Dokoo pet products work

Large Pet Feeder

Dog Camera

Bird Camera

Pet Feeder

Large Pet Feeder: How does it work

Introducing: Pet Feeder F2

Pet Feeder F2 Unboxing & Set Up

How to clean pet feeder

Introducing Pet Feeder F2
Pet Feeder F2 Unboxing & Set Up
How to clean pet feeder

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  • 1. If the lid is not securely locked, the feeder can't successfully pump air out of the tank.
  • 2. Please download the Dokoo Pet App correctly from the Apple App Store or Google Play Store.
  • Q: Can this be used for wet pet food?
    A: The machine only works with dry food.
  • Q: Can it work for larger dogs?
    A: This would be more suited for a medium or big pets.
  • Q: How many pounds of dry cat food can it hold?
    A: This Automatic Large Pet Feeder can hold 15L of dry food, suitable for medium and large dogs and multi-pet households.
  • Q: What size kibble can this feeder be used for?
    A: The particle size suitable for our product is 2-22mm in diameter. Please fill it with dry pet food only.
  • Q: How many days will this 15L feeder provide food for my dog?
    A: When full, our feeder supports 15 days of food for large dogs, 35 days for medium-sized dogs, and 45 days for small dogs. With vacuum sealing, every meal your pet enjoys stays fresh.
  • Q: How much volume is in each portion?
    A: Each portion dispenses approximately 60ml, equivalent to 4/1 cup or 30g.

Dog Camera: How does it work

Introducing: Dog Camera T2

Dog Camera T2 Unboxing & Set Up

Introducing: Dog Camera T2
Dog Camera T2 Unboxing & Set Up

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  • 1. It needs to be plugged in for use.
  • 2. Suitable for snack game interaction between cats and small and medium dogs.
  • 3. Fill with dry food only, it can hold dry food kibble from 0.2 to 0.7 inches in size, with a capacity of 380 ml, equivalent to a whole can of dog snacks.
  • Q: What makes Dokoo pet camera help your pet adapt quickly?
    A: Due to its pet-friendly features design, such as treat tossing, two-way communication, and full-color 2K video, they are all practical and helpful features that help your cats and dogs to get used to it as soon as possible.
  • Q: How do I interact with my pet remotely using the pet camera?
    A: 1. Stay In Touch, Stay Informed: See your pet's adorable antics in stunning 2K detail and have real-time conversations using the two-way audio feature.
    2. Beat Boredom and Anxiety: Keep your pet stimulated and happy with the fun tossing game feature, dispensing treats to engage and entertain your furry friend.
  • Q: How does the subscription plan work, any charge for a monthly fee?
    A: No subscription fees required! Your video recordings are automatically stored in the cloud for 24 hours, and you can also save them locally to an SD card (up to 128GB) for extended storage.
  • Q: Why is the pet camera reliable for my privacy?
    A: 1. Dokoo is Your Trusted Partner. We understand the importance of privacy, which is why we adhere to strict data protection policies. Your pet's data, and yours, are always secure with Dokoo.
    2. Peace of Mind with a Privacy Light: A built-in blue indicator light at the base of the camera lets you know it's operating. For added privacy, the camera can be easily disabled with a single touch.
  • Q: Can I share live streaming with family and friends?
    A: Through the Dokoo app, you can choose up to 4 other family members or friends to share the camera, and you have full control over camera access permissions.

    Q: Does dokoo pet camera support 5G Wi-Fi?
    A: Yes, we support both 2.4G and 5G Wi-Fi.

Bird Camera:How does it work

Bird Camera Unboxing & Installation

Bird Camera Unboxing & Installation

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  • 1. Birdwatch feeders can only be used in the 2.4Ghz band.
  • 2. No external power supply is required, solar charging is adopted.
  • Q: Is the Dokoo Bird Feeder Camera weatherproof?
    A: With an IP66 weatherproof rating, the feeder is designed to resist rain, snow, and strong sunlight, guaranteeing its durability and performance in outdoor settings.
  • Q: Is it squirrel-proof?
    A:Research shows that while the camera's one-click alarm can scare away squirrels, no bird feeder can fully resolve the problem. However, the Dokoo Bird Feeder Camera employs sturdy materials and real-time monitoring to make it harder for persistent squirrels to access it.
  • Q: Does it support 5G?
    A: ONLY the 2.4G band is adapted like many other smart devices that do not support 5 GHz networks. If your Wifi band is 5 Ghz, you need to purchase an additional dual-band WiFi extender to reconnect.
  • Q: How do I receive notifications from the the camera?
    A: Notifications are sent in real-time via the Dokoo app whenever a bird visits the feeder.
  • Q: How long is the free cloud storage period?
    The Dokoo Bird Feeder Camera offers 30 days of free cloud storage for recorded videos.

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