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Frequently Asked Questions
Get answers to commonly asked questions about our products
- Large Dog Feeder FAQ
- Dog Camera FAQ
- Bird Camera FAQ
- Dog Collar FAQ
- Yes, the 15L automatic dog feeder features an adjustable bowl design, making it perfectly suitable for various breeds and sizes of dogs
- With the feeder fully filled, large dogs can eat for 15 days, medium-sized dogs for 30 days, and small dogs for 45 days. Please note, this isn't just a pet feeder; our vacuum sealing feature also ensures long-term food storage without spoilage.
- Yes, our timer pet feeder allows customization of feeding times and portion sizes. You can effectively manage your dog's weight and prevent overweight by setting portions for each meal.
- The feeder accommodates a variety of dog foods as long as the kibble size does not exceed 22mm.
- Certainly, the automatic feeder can work for a multiple-dog home and it includes two bowl holders with varying heights, allowing you to stack them for larger dogs or use them separately for dogs of different sizes.
- 1. Check the WIFI connection that device connected to:
- 2. Unplug the device and wait for one minute before reconnecting the power supply
- The bird feeder camera features a 2.4GHz Wi-Fi signal with extended coverage, capable of reaching up to 200 meters in outdoor areas like parks or backyards.
- The bird feeder camera features a 2.4GHz Wi-Fi signal with extended coverage, capable of reaching up to 200 meters in outdoor areas like parks or backyards.
- The bird feeder camera features a 2.4GHz Wi-Fi signal with extended coverage, capable of reaching up to 200 meters in outdoor areas like parks or backyards.
- The bird feeder camera features a 2.4GHz Wi-Fi signal with extended coverage, capable of reaching up to 200 meters in outdoor areas like parks or backyards.
- The bird feeder camera features a 2.4GHz Wi-Fi signal with extended coverage, capable of reaching up to 200 meters in outdoor areas like parks or backyards.
- Absolutely, when using the Dokoo e-collar, if your dog pulls on the leash, the sensor in the remote handle detects the tension and automatically activates a sound and shock via the receiver to discourage and correct the dog's behavior.
So, we recommend using the dokoo e-collar with a remote handle leash kit as a training tool to effectively stop leash pulling.
- Yes, the dokoo e-collar can be remotely controlled using the handle within a range of up to 1600 feet, allowing for convenient outdoor dog training.
- Avoid using e-collars on puppies under six months but you can train them with verbal instructions and hand movements. Introduce e-collars later, if needed, to reinforce positive behavior.
- Yes, the Dokoo e-collar is safe for your dog. It utilizes gentle and adjustable training methods, featuring adjustable vibration and shock levels (1-9), along with comfortable materials and silicone sleeves for worry-free training.
- No, if you have multiple dogs, I recommend purchasing a separate collar set for each dog as one remote cannot pair with multiple collars simultaneously.
- We recommend allowing your dog to wear a dog collar for no more than 12 hours a day. Remember to check their skin daily and regularly clean their neck and snout to prevent any discomfort.
- In order to adapt to dogs of various sizes, the length of our collar is up to 27 inches. If the collar is too long, you can also cut off the excess material to make it more comfortable for your dog to wear.
- When the wearing is completed, two fingers can be placed just under the dog shock collar of the neck. Do not be too loose or too tight.
- This training e-collar is designed for dogs weighing between 10 to 120 lbs, with neck sizes typically ranging from 10 to 20 inches, making it suitable for most breeds.
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